Currently, Cincopa does not support .swf files because .swf is not supported on mobiles (like iPhones) and we can't fall back to javascript like we do with the rest of the Flash players.

Here are the formats and codecs that are supported :

• avi
• mov
• wmv
• mp3 /mp4 / m4a / f4a / f4b / f4v / f4p
• m2ts / mts
• vob
• mkv
• rmvb
• m1v
• qt
• div / divx
• dv
• 3gp / 3gpp / 3g2
• mpg / mpeg / mpe
• flv 

There is no preferred format as we do support many of them. To get a better video quality try to follow those two simple rules :

• Use the most raw format that you have – Cincopa will encode your video to support many devices, therefore it is better not to encode the video yourself and to use it as you got it from the camera or editing software.

• Video quality is slightly better when you upload the video to your CloudDrive vs. using the media agent to upload.