Submit a request
Check your existing requests
HELP AND FAQs
Media Platform Guides & Tutorials
Getting Started Guide
How to Create a Gallery - guide
Supported operating systems and browsers
How to Install the WordPress Plugin
How to Use the WordPress Plugin
How to Use Cincopa with Blogger.com
Tips & Tricks
How to add images to audio gallery
How to add link on image in your image gallery
Copy or Duplicate Items from one gallery to another
Cincopa Joomla! 1.5.x Module Installation Guide
How to Use Cincopa Joomla! Module for Joomla! 3
Using the Cincopa Joomla! version 1.5 Module
How to Center a Gallery in a WordPress Sidebar, Page or Post
Using the Cincopa WordPress Plugin
Cincopa WordPress Plugin Installation Guide
How to Install the Drupal Module
How to Install the Cincopa Drupal Module for Drupal 7
Using Cincopa with Blogger.com
How to add a gallery to your post in Blogger.com
How to add a gallery as a widget in Blogger.com
BuddyPress - How can I allow my user's to upload images into their profile ?
Can I use Cincopa with BuddyPress ?
Error creating an album please contact the site’s administrator
NEW - Responsive design skins
Responsive Design Skins CSS Edit Option
How to use Annotations on Video Timeline skin gallery
Video Portal Mosaic skin gallery
Plans & Billing
Cincopa Premium Plans
How to change your PayPal Payment details
How can I retrieve or reset my Plimus / BlueSnap password or username?
Media Platform Frequently Asked Questions
Accounts, Plans, Billing & Payment
I'm getting the error message "Cincopa user is out of storage quota" on a gallery, what does this mean?
How can I change my username and password?
Cancel Package - PayPal
Where can I see all the media uploaded to my account?
How can I change the order of items in my gallery?
How to duplicate a gallery?
Cincopa Desktop Media Agent
How do I add folders/files on my computer using the Cincopa Desktop Media Agent ?
After uninstalling a media agent, how do I remove it from the cloud?
How do I disable the Cincopa Desktop Media Agent?
How to enable or disable photos in your podcast gallery
How do I change the album art of a music or podcast ?
How do I choose a skin for the music player?
How to group media files by tags on Responsive Imagelist and Accordion slider galleries
How do I add background music to the skin "Slideshow with Background Music"?
How can I remove the black outline from the Smooth Gallery?
Video Player Skins
Can I upload Youtube video using "upload from URL"
Does Cincopa support HD video?
Is there a video play count feature available?
Wordpress plugin settings page
What is the latest version available for "Cincopa WordPress Plugin" ?
How can I change the excerpts handling for my account ?
Where can I download the Joomla module?
Joomla 2.5 and other version
What are the features of the Joomla! video player?
How to post a Cincopa gallery in a TypePad blog post
How to embed Cincopa Gallery in your Shopify website
How to add Cincopa gallery on Google Sites
MediaSend Guides & Tutorials
How to Use MediaSend
MediaSend Frequently Asked Questions
Sending & Receiving with MediaSend
I've already uploaded the file using the desktop agent, why does it appear to be uploading again when trying to send?
The download button in a MediaSend message does not work. Why?
How do I view a video sent to me via Cincopa MediaSend?
General Cincopa usage
Suddenly my galleries are not showing up on website?
Why is my image automatically scaled
How to embed the code into my website
New Media Library
Make it possible to revmove the black border around Smooth Gallery slideshow and change background colour
Keep the tweet and like buttons even in pro version
Embed faulty coding
jPlayer error: e_url_not_set on Firefox
I upgraded my account but my gallery is not working. It shows that I need to buy more traffic, but I just did.
Using feeds to integrate your site with Cincopa
How to develop your own skin
Where can I find information about the Cincopa API?
Is there a way to design and use your own player controls for the different galleries?
Cincopa affiliate program
Cincopa Affiliation Program
Media Platform Skins Gallery
Simple Slideshows & Galleries
Cooliris 3D Wall Video and Images Gallery
Interactive Viewers and Slideshows
Video Players and Video Playlists
Classic Video Player
Video Player Single Video
Video Player with Bottom Playlist
Podcast and Music