How to cancel Cincopa plan or package paid with Credit Card

To cancel Cincopa plan or package subscription simply follow steps below:

 NOTE:  To cancel a package you need to follow exact same steps as for plan cancelling. 

 

NOTE: Billing section is available for paying customers with credit card only, if you're looking to cancel a plan or package from Paypal please follow these steps

 

1. Visit Cincopa My Account page and click on 'Billing'.


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2. Click 'Manage' button for subscription you would like to cancel.  

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3. Click 'Change' under 'Status' 

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4.  Fill in a cancellation reason and click on 'Cancel Subscription' 

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Page refreshes and you'll see there are no records now under 'Active Subscriptions'

 

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And on My Account - Billing section subscription becomes 'Cancelled' 

 

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And you will also be notified by email: 

 

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