Why are some of my photos rotated?

A digital camera will usually save the orientation of each photo inside the image file. Cincopa will use this information to display the photo correctly. This information will sometimes get lost when you create or edit the photo using photo editing software.

 

There are three steps to correct the orientation of a photo in your gallery:

  1. Rotate the photo to the correct orientation
  2. Save the photo with the correct orientation
  3. Upload the photo with the corrected orientation to your gallery replacing the photo with the incorrect orientation

 

You can follow the example steps below to learn how to change the orientation of a photo. 

 

How to Change Photo Orientation using Windows


Problem

Your uploaded photo appears like this horseexample.jpg instead of this horseexample2.jpg 

 

Resolution

  • Locate the photo on your computer.
  • Right click on the photo and choose Rotate clockwise or Rotate counterclockwise (depending on what direction you need to rotate) from the context menu. (Don't have the rotate options? Read on here).

rt2.jpg

  • After you rotate the photo to the proper orientation, upload the photo to your gallery replacing the photo in your gallery with the incorrect orientation. 

 


I Don't Have the Rotate Option!

  • If the Rotate option is not available on your context menu, then choose Windows Photo Viewer from the Open with menu. Your photo will open in the Windows Photo Viewer. 

rt3.jpg

  • Click the rotate arrows to correctly orient your photo. 

rt4.jpg

  • After you rotate the photo to the proper orientation, upload the photo to your gallery replacing the photo in your gallery with the incorrect orientation. 

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