How can I change my username and password?

 

A user cannot change the username. However, he/she can change the password and the email address he /she have used to register the account with Cincopa.
Below are the steps we can suggest to the user:
1. Open the link: http://api.cincopa.com/skins/api/forgot.aspx
2. Enter your email address, that you have used to open the account with us. Please make sure that you are using the correct email address.
3. Click on "Get A New Password".
4. Sign in to the email that you have used above and you will see an email from "[email protected]".
5. The subject line of the email should be: Create a new Cincopa password for "your username".
6. In the body of the email, you will see the link to change the password. Click on the link.
7. You will see the "Set new password" window on your screen where you will get the message: Please fill in your new password for "your username". On this page you can change the password.
Let me know if it helps.

You can change the password and the email address that you used to register the account with Cincopa.

Below are the steps to change your password:

  1. Go to signin page and click "forgot my password"
  2. Enter your email address, that you have used to open the account with us. Please make sure that you are using the correct email address.
  3. Click on "Get A New Password"
  4. Sign in to the email that you have used above and you will see an email from "[email protected]" with a subject line of "Create a new Cincopa password for 'your username'."
  5.  In the body of the email, you will see the link to change the password. Click on the link.
  6. You will see the "Set new password" window on your screen where you will get the message: Please fill in your new password for "your username". On this page you can change the password.

 

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