Submit a request Sign in
  1. Cincopa Helpdesk
  2. Media Platform Frequently Asked Questions
  3. The Basics

The Basics

Follow New articles New articles and comments

  • Do you have phone support available?
  • How can I disable file downloads from my website?
  • What upload method is best for me to use?
  • What is traffic? How is traffic calculated?
  • How can I embed videos from YouTube, Blip, Vimeo etc.?
  • What happens if I get an error uploading files?
  • How many files can I upload?
  • How many photos and videos I can post?
  • How can I delete files from my CloudDrive?
  • How can I delete files from my cloud?
  • How do I know how much traffic I need?
  • What is the traffic usage indicator?
  • What is the storage usage indicator?
  • What is CloudDrive and how do I how organize it?
  • How do I get more support?
  • Can I include You Tube videos ?
  • Can I upload compressed files ?
  • Why should I use Cincopa? Can't I just use my own storage/traffic?
  • How can I change the order of items in my gallery?
  • How can I add or edit captions and descriptions to my gallery?
  • Where can I see all the media uploaded to my account?
  • What are the Mobile Video Application Features ?
  • Can I display my media on multiple websites using Cincopa?
  • Can I upload Powerpoint slideshows?
  • Can I rotate the galleries?
  • Do your galleries work with Safari version 5.0.3 ?
  • How can I manually set the order for files in my gallery instead of using the drag and drop feature?
  • What should I do when my page breaks up while adding a gallery ?
  • Uploading files to Cincopa
  • How do I get the code for a gallery?
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • ›
  • »
Powered by Zendesk